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Support Packages

Select the support option that is right for you

In order to give complete customer peace of mind VoipSec has designed a range of support modules offering help with installation and ongoing support. From basic support to a full managed service, there is a service option which is right for you.

All service packages are priced on a per channel, per month basis making it easy to see what EasySBC will cost your business.

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If you would like to add or upgrade your current support package, please log into your account and click the add/upgrade support link.

Basic

EasySBC downloaded and ready to go

FREE

Per channel/month
(billed monthly)

All features...

Bronze

Need a little extra help?

£1

Per channel/month
(billed monthly)

All features...

Silver

Rolling out EasySBC?

£2

Per channel/month
(billed monthly)

All features...

Gold

Need round the clock support?

£3

Per channel/month
(billed monthly)

All features...

Platinum

For total peace of mind.

£7.50

Per channel/month
(billed monthly)

All features...
Basic Bronze Silver Gold Platinum
Software Download Yes Yes Yes Yes Yes
Appliances 1 2 Unlimited Unlimited Unlimited
Support & Maintenance No 8x5 8x5 24x7 Managed
Installation No No Remote Remote Remote
Software Upgrades No No Yes Yes Yes
Price per channel/month FREE £1 £2 £3 £7.50

All support packages are billed on a monthly basis. All prices ex VAT. Minimum 12 month subscription.




Installation

Easy to use guides

Request Licence Key

Unlock your EasySBC

Knowledge Base

Find the answers here